Privacy Policy

Learn how NoAllergen protects your privacy and personal health data. We prioritize security and transparency in our AI food scanning service.

Last updated: January 7, 2026
GDPR Compliant

Introduction

At NoAllergen, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our app and services. By using NoAllergen, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information to provide better services to all our users. This includes:

  • Personal Information: When you register, we collect your email address and an optional display name.
  • Health Data (Allergens): We store the allergen profile you create (e.g., peanut allergy, gluten intolerance) to provide accurate safety alerts. This is considered sensitive data and is treated with extra care.
  • Scan Data: We process images of ingredient lists you upload or capture. You can choose to save these scans to your history.
  • Usage Data: We collect data on how you interact with the app, such as features used and time spent, to improve performance.
  • Device Information: We collect information about your mobile device and internet connection, including IP address and operating system.

Your allergen profile and scan history are encrypted and stored securely on Google Cloud (Firebase) infrastructure.

How We Use Your Data

We use the collected data for the following purposes:

  • To provide and maintain our Service, including the AI-based allergen detection.
  • To notify you about changes to our Service.
  • To allow you to participate in interactive features when you choose to do so.
  • To provide customer support.
  • To gather analysis or valuable information so that we can improve our Service.
  • To monitor the usage of our Service and detect technical issues.

Data Sharing & Disclosure

We do not sell your personal data. We may share your information in the following situations:

  • Service Providers: We use third-party companies like Google (Firebase) for hosting and authentication, and Stripe for payment processing.
  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.

Your Data Rights (GDPR & CCPA)

Depending on your location, you may have the following rights regarding your personal data:

Access & Export

You have the right to request copies of your personal data.

Right to Delete

You can request that we delete your personal data.

Data Portability

You have the right to request that we transfer the data that we have collected to another organization, or directly to you.

Right to Rectify

You have the right to request that we correct any information you believe is inaccurate.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Privacy & Data Protection

Email: privacy@noallergen.pro

Response Time: Within 48 hours

Important Disclaimer

NoAllergen uses artificial intelligence to analyze text. While we strive for accuracy, the system may occasionally make mistakes. This app is not a medical device and should not be used as a substitute for professional medical advice. Always verify product labels manually.